PAUL DUGGAN Co., Inc.

333 Washington St. Suite 435
Boston, MA 02108
Phone  (617) 742-0221 Fax  (617) 742-0017
e-mail: 
Web: http://www.pduggan.com

 

ORDERING INSTRUCTIONS

To reserve or place a hold on a watch, please email us ASAP at sales@pduggan.com. Orders are subject to prior sales. We make every attempt to keep our website current and to accomodate orders on a first come/first serve basis. To purchase a watch, please contact us one of the following ways:

Email: sales@pduggan.com Please reference the stock number on our website to avoid any confusion.

Phone: Please call us at (617)742-0221 and one of our sales associates will be happy to assist you.

Fax: (617) 742-0017

Store: Please visit our showroom in Boston at the Jewelers' Exchange Building. Click here for directions and hours.

 

TERMS OF SALES

New clients may prepay by bank check, charge card, wire, or personal check. Personal checks held until cleared. Bank checks must be verified by the issuing bank before shipment is released.

We gladly accept domestic credit cards: visa M/C amex discover Credit card information should be provided by phone or fax (please provide complete name and billing address, including postal code, and phone number at billing address of card holder; also type of card, expiration date, and card security code along with card number). All credit card users unknown to us will be asked to fax a letter confirming the order with a signature and a copy of the card and a valid photo ID. We will fax the signature to the issuing bank for confirmation.

Sorry, we cannot accept foreign credit cards. Payments may be made by bank wire or PayPal instead.

Click here for our PayPal page.

We ship overnight, insured via Fedex and Express mail. For a schedule of shipping and insurance costs please see our shipping cost page. International shipments may have additional duties which will be the responsibility of the buyer. For credit card transactions, shipments must go to the cardholders' address. All shipments must be signed for by the purchaser with photo ID.

Return Policy:
All products sold in good running order and mechanically sound (unless specifically documented otherwise), and subject to complete customer satisfaction. See definition of our watch Condition Grades below. Full refund given when products returned undamaged and not-used/unworn within three business days of receipt for Internet purchases; in store purchases may be returned for store credit up to 10 days from purchase date. Shipping charges are non-refundable. Client is responsible for return shipping and insurance. Please contact us for instructions before sending back a return. Please see Warranty Policy page for more details.

Our goal is to offer you the best condition available in used watches. We understand it is difficult to buy without personally examining a watch, so we take great care in selecting the watches we offer on the Internet. Our wish is to be known for selling and buying the finest condition watches on the Internet.

 

CONDITION GRADES

Watches graded on a 1 - 10 scale. In general, no watches under grade 7 will be offered.

Watches accompanied with box and/or papers will be indicated in the watch description.

Examples:
Grade 10 New with box and papers. Never worn.
Grade 9 As new, with minor wear.
Grade 8 Worn, but in excellent original condition.
Grade 7 Worn but well cared for. Polished to remove scratches. Bracelet or strap with slight wear.

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ROLEX is a trademark of ROLEX USA. Paul Duggan Company is not an authorized ROLEX dealer.



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